The award winning Tuxedo eccount and Prepaid card products offer businesses and consumers secure, innovative and flexible stored value solutions.

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Contact us

Customer Care: 9am – 6pm (7 Days a Week)

  • Telephone: 0845 241 4276 or +44 (0)20 7101 6598 from mobiles or if overseas. Calls are charged at standard network rates, calls from mobiles may be more..

From the 1st December 2008, all calls to the new 0871 Customer Care number will be charged at national rate, calls from mobiles may be more.

Manage Your Money, Move Your Money, Balance Enquiries and Exchange Rates: 24 Hours

  • Log-in online: log-in and choose ‘eccount Summary’ or ‘Move Money’ tabs
  • Call our automated telephone line: 0845 225 0043 or 020 7070 4905
  • Text us: use the convenient text services in Manage Your Money.

Block Card, Unblock Card: 24 Hours

  • Log-in online: log-in and choose ‘eccount Summary’ tab
  • Call our automated telephone line: 0845 225 0043 or 020 7070 4905
  • Text us: use the convenient text services to Manage your Card.

Lost or Stolen Cards: 24 Hours

  • Call 0845 241 4278 or +44 (0)20 7101 6599 from a mobile or overseas.

By Post:

  • Tuxedo MoneyPlus
    PO BOX 49777,
    LONDON, WC2E 7WZ

Buy now get £5 free

Get £5 FREE when you make an initial Top-up of £50 or more.

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Introducing the eccount

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Get Tuxedo Cashback!

Receive up to 15% cashback when you shop online at over 1,000 retailers.

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* £5 Free offer valid when making an initial Top-up of £50 or more within 14 days of activation. Offer subject to change. The Tuxedo MasterCard Prepaid Card services are provided by Tuxedo MoneyPlus Limited .MasterCard and the Maestro brand mark are registered trademarks of MasterCard International Incorporated and Affiliates. Card issued by Newcastle Building Society (“NBS”) pursuant to licence by MasterCard International. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058). NBS subscribes to the Banking Code, copies of the Code are available upon request.Tuxedo MoneyPlus is a company registered in England and Wales, registration number: 05831827. Registered address: Brettenham House, Lancaster Place, London WC2E 7EN.

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